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Thursday, September 1, 2016

Deceptive Marketing or Criminal Fame – A Study in Social Hypocrisy.


Following the suggestions of a Parliamentary Standing Committee, the Central Government is preparing to bring into existence a new law that would make celebrities and other media personalities accountable for endorsing products or services in ways that might be considered misleading or deceptive from the point of view of the consumer.

A fine of upto ₹10 lakh along with a prison sentence of two years may be levied upon a first time offender, while repeat offenders may be handed a fine of upto ₹50 lakh along with a prison sentence of five years or above.

While I can understand why many people would find the existence of such a legal provision reassuring, I cannot personally support the implementation of such a law, should it ultimately come into existence.

The reasons for my objection to such a law are varied and numerous, but I will try to explain all of them in the following paragraphs.

To punish a celebrity for the misleading advertisements conceptualized and created by companies and other corporate entities is the same as punishing the agents of a fraudulent financial firm for the activities of their employers. I am sure there will be many who would be unable to relate to this argument. After all, when we think of smalltime financial agents we imagine a harried-looking sales person knocking on our door at inconvenient hours, probably someone hailing from a relatively underprivileged background with limited opportunities for employment. The word ‘celebrity’, however, immediately brings to our mind images of couture clothing and branded jewellery, perfectly made up faces and styled hair. How can the two of them possibly be compared to one another?

But when we really come to think about it, we realize that there really is not that much of a difference between the two when it comes to knowledge and understanding of the technical details of the product they are selling. A celebrity is as incapable of understanding the nuances of the chemical formula used in the fairness cream she is endorsing as a financially illiterate agent is of comprehending the intricate monetary details of his company. Should the company’s monetary policy be faulty, is the agent not innocent of that deception? If so, then how can the celebrity endorsing the fairness cream be expected to know if the formula for the product contained irregularities?

The greatest charge that can be brought against them is one of carelessness; but surely one should not be locked up in a cell for years for that crime alone.

This brings me to my second point. It is human nature to be interested in the rise and fall of celebrities. The rapidly proliferating gossip sites and tabloids stand witness to the fact that we are endlessly fascinated by the lives of celebrities; by their successes, but even more so by their failures. It is in our nature to deify those we admire, only to then watch their pedestal break.

It is easy to dissociate ourselves from the troubles of those with whom we cannot relate. They are celebrities, after all. They have it all! Money, fame, popularity, beauty – more than we could ever dream of having. What problems could they ever face?

Tempting as it is to assume that self-righteous position, we must remember that deifying a man does not really grant him divine powers. Celebrities can be as easily deceived as a common man. They are as prone to making mistakes. And being famous does not make their mistakes any more or less culpable than ours. Just as a common man may be deceived by a celebrity’s endorsement of a sub-par product, so too can a celebrity be deceived by the agents of a company into believing that the product is of better quality than it actually is.

Expecting a celebrity to actually use every single product that he or she endorses is an unreasonable demand. It is the same as expecting an insurance agent to have personally subscribed to every single insurance policy that he is selling. Even if the celebrity actually wanted to do so, there would not be enough time to analyze the long-term effects of using the product before the advertisement was made. Also, the company could provide the concerned celebrity with a better specimen of the product than the one being sold in the mass market. Now of course, the celebrity could probably go in disguise to a local market and anonymously buy the product in order to then use it and authenticate the claims of the company, but I think we can all understand the impracticality of such a practice, especially when carried out on an industry-wide scale.

Consumers are not children, and should not be treated as such. When Akshay Kumar jumps off a cliff to catch a bottle of Thums Up, I do think that all well-balanced adults know to take his actions with a grain of salt. Why then should we not receive Parineeti Chopra’s weight-loss claims with similar skepticism? In the age of the internet, it is impossible to completely shield our citizens from dubious information about a variety of things. Why not then truly train them to distinguish between reality and exaggeration, instead of trying to implement ambiguous and impractical laws against entertainers who may have no idea about the misinformation being spread in their names?

It is time for us, as a nation, to grow up and accept responsibility for our own actions; to banish the gullibility that advertisers use to lure us with the faces of film stars superimposed upon useless products. If somebody must be punished, it is the companies that knowingly disseminate false information for personal profit. Imprisoning innocents – no matter how enviable their position – for our own lack of sound judgment is not justice, it is just another form of the same misdirection and obfuscation of which we are accusing the celebrities. 
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